Full Service STEP based

If your information system is particularly critical and you need to verify everyday all the executed activities, to have a real time report about all the interventations with every detail.

Full Service STEP Based has been conceived for you.

Besides all the Full Service advantages, you'll have access to AFA Systems platform, called STEP (Support by Ticket, Engage and Process).

Main STEP advantages:

• web interventation request, through our web site www.afasystems.it
• Full visibility over the request status (technicians who stepped in, used material, executed activities, etc.)
• real time reports and graphs that can be customizable
• notification via mail/sms about critical interventations.